Privacy Policy
Your privacy is important to Digital Field Operations, LLC (“Digital Field Ops”). This privacy statement provides information about the personal information that Digital Field Ops collects, and the ways in which it uses that personal information. The Website and Newsletter are referred to jointly as “Digital Field Ops Media”.
Personal Information Collection
Digital Field Ops may collect and use the following kinds of personal information:
- At digitalfieldops.net (or lineofinsight.news, which is redirected to digitalfieldops.net), if you sign up as a Subscriber, you provide your name and email address. That is the only information we have for you and all we need to operate the digitalfieldops.net (“Website”) and the Line of Insight Newsletter (“Newsletter”). The Website and Newsletter are referred to jointly as “Digital Field Ops Media”; we do not collect any information on other visitors to the website;
- We use third third-party vendors, identified below, to help with delivery of the Digital Field Ops Media and processing of your payment. We never see your full credit card number, which is handled through Stripe;
- If you participate in the Line of Insight Forum, you will create additional user-generated content, which is used for the Line of Insight Forum only.
Legal Basis for Collection of Information
Digital Field Ops asserts the following legal grounds for the collection of data:
Explicit Consent
When you sign up for any Digital Field Ops Media (either free or paid) or any other account at digitalfieldops.net, you provide explicit consent for Digital Field Ops to collect the above listed personal information.
Contract
If you enter an agreement with Digital Field Ops for the provision of services in exchange for payment, Digital Field Ops will be required to collect the above listed personal information.
Legitimate Interests
Finally, Digital Field Ops may have additional legitimate interests, including account maintenance and administrative purposes, for the collection of the above listed personal information.
Using Personal Information
Digital Field Ops may use your personal information to:
- fulfill or meet the reason you provided the information. Specifically, access to the Digital Field Ops Media. If you provide your personal information to purchase Digital Field Ops Media, a product, or service, we will use that information to process your payment and facilitate delivery.
- create, maintain, customize, and secure your account with Digital Field Ops.
- provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
- administer Digital Field Ops and the Digital Field Ops Media;
- personalize the website for you by displaying your name or changing the appearance of the website according to your settings if you log in;
- enable your access to and use of the Digital Field Ops Media and the website services;
- send to you the newsletter and account-related email;
- send to you statements and invoices;
- collect payments from you;
- collect your personal information or as otherwise set forth in the GDPR, CCPA, or the applicable laws.
- prevent transaction fraud;
- respond to law enforcement requests and as required by applicable law, court order, or governmental regulations; and
- send you marketing communications.
Where Digital Field Ops discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement. Except for the third-party vendors that collect your data separately when you sign up and pay, Digital Field Ops does not share any of its user data with any third parties.
In addition to the disclosures reasonably necessary for the purposes identified in this privacy policy, Digital Field Ops may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
Data Processors
Digital Field Ops uses the following data processors with respect to the personal information collected:
- Stripe: Stripe manages all payment processing and subscription management. Your credit card payment details are managed by Stripe and not released to Digital Field Ops except the date and amount of each payment, the last four digits of your credit card, expiration date, and zip code. Stripe Privacy Policy.
3rd-party Service Providers
In addition, Digital Field Ops uses the following 3rd-party service providers for certain content served on digitalfieldops.net. By using Digital Field Ops you are accessing these services. Digital Field Ops does not provide or receive any personal information to or from these services.
- Google Analytics: Google Analytics provides data concerning site visitors and activity at the website. Google Analytics Privacy Policy.
- Pressable: Ghost manages the hosting of digitalfieldops.net. Ghost Privacy Policy.
In addition, by using digitalfieldops.net you are accessing Stripe, but Digital Field Ops does not provide or receive any personal information to or from these services unless you are a subscriber.
Sales of Personal Information
Digital Field Ops has never sold personal information. In addition, Digital Field Ops has no intention of ever selling personal information.
Data Retention Policy
Data will only be retained until you request us to delete it pursuant to this privacy policy.
Forum Posts
Be advised that Digital Field Ops does not monitor Line of Insight Forum posts for disclosure of any personal information you may post in any user-generated content. The forum software (Google Chat) includes tools allowing you to edit or delete your posts. If you need assistance, you may contact Digital Field Ops with the contact information below.
Cross-border Data Transfers
Information that Digital Field Ops collects may be stored and processed in and transferred between any of the countries in which Digital Field Ops operates to enable the use of the information in accordance with this privacy policy. You agree to such cross-border transfers of personal information.
In addition, personal information that you post to the Line of Insight Forum will be published on the internet and may be available around the world.
Children’s Privacy
Protecting the privacy of young children is especially important. For that reason, we do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register with the Website or Newsletter. If you are under 18, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 18 is allowed to provide any personal information to or on Digital Field Ops. In the event that we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us.
California Online Privacy Protection Act Notice
(1) Digital Field Ops does not track users, who interact with its website across the web, and therefore does not use “do not track” signals.
(2) Digital Field Ops does not authorize the collection of personally identifiable information from users on any Digital Field Ops’ website for third party use through advertising technologies.
GDPR and CCPA Compliance
Digital Field Ops seeks to fully comply with the European Union’s General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other laws and regulations protecting consumer privacy. As such, you have the following rights on this website:
- Right to be forgotten: You may cancel your account at any time. If you wish your data to be permanently deleted, you may contact us at mailbox@digitalfieldops.net and it will be deleted within 72 hours.
- Right to object: We have never performed any data science projects on user data and do not anticipate doing so in the future. If, at some point in the future we determine a use for any sort of data science project on our user data, we will notify you in writing before doing so. In that event you may remove your contact data from any such project by emailing us at mailbox@digitalfieldops.net with the subject line “Opt Out of Data Science”.
- Right to access and rectification: You can contact us at mailbox@digitalfieldops.net at any time to access copies of all user data we retain for you. We will remove, update, or change any personal information about you from our servers immediately upon your request.
- Right of portability: We only retain your name and email address. Nevertheless, we will provide that information to you upon your request.
- Right of restriction: You can make a request for restriction or suppression of your personal data through the contact information at the end of this privacy policy.
Without prejudice to any other administrative or judicial remedy, if located in the European Union, you shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.
In addition to the above, an “unsubscribe” option is automatically included in the footer of every newsletter sent from the Digital Field Ops. This allows you to easily unsubscribe from the newsletter. In the event you unsubscribe, we will immediately stop sending you the newsletter. Please note that unsubscribing from the newsletter with the newsletter’s “unsubscribe” button does not cancel your account with Digital Field Operations, LLC. In order to do so, please log in at digitalfieldops.net and cancel your account.
Non-Discrimination
Digital Field Ops will not discriminate against you for exercising any of your GDPR, CCPA, or other consumer privacy rights. Unless permitted by law, Digital Field Ops will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, the nature of the services provided by Digital Field Ops, a membership website and newsletter, will require basic information including an active account and your email address in order for Digital Field Ops to provide its services. Should you opt out entirely, Digital Field Ops will be unable to provide you any of its services.
Statement of Rights and Choices with the CCPA
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights. Below is a summary of information collected by category.
Disclosure of Personal Information for a Business Purpose
In the preceding twelve (12) months, Digital Field Ops has disclosed the following categories of personal information for a business purpose to the service providers described earlier in this Privacy Policy:
- Category A: Identifiers.
- Category B: California Customer Records personal information categories.
- Category D: Commercial information.
- Category F: Internet or other similar network activity.
- Category G: Geolocation data.
- Category K: Inferences drawn from other personal information.
Access to Specific Information and Data Portability Rights
You have the right to request that Digital Field Ops disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
- The categories of personal information Digital Field Ops collected about you.
- The categories of sources for the personal information Digital Field Ops collected about you.
- Digital Field Ops’s business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom Digital Field Ops shares that personal information.
- The specific pieces of personal information Digital Field Ops collected about you (also called a data portability request).
- If Digital Field Ops sold or disclosed your personal information for a business purpose, two separate lists disclosing:
- sales, identifying the personal information categories that each category of recipient purchased; and
- disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
Deletion Request Rights
You have the right to request that Digital Field Ops delete any of your personal information that Digital Field Ops collected from you and retained, subject to certain exceptions. Once Digital Field Ops receives and confirms your verifiable consumer request, Digital Field Ops will delete (and direct our service providers to delete) your personal information, unless an exception applies.
Digital Field Ops may deny your deletion request if retaining the information is necessary for Digital Field Ops or its service provider(s) to:
- Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by emailing mailbox@digitalfieldops.net.
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows Digital Field Ops to reasonably verify you are the person about whom Digital Field Ops collected personal information or an authorized representative.
- Describe your request with sufficient detail that allows Digital Field Ops to properly understand, evaluate, and respond to it.
Digital Field Ops cannot respond to your request or provide you with personal information if Digital Field Ops cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with Digital Field Ops. Digital Field Ops will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
Digital Field Ops endeavors to respond to a verifiable consumer request within thirty (30) days of its receipt. If we require more time (up to 90 days), Digital Field Ops will inform you of the reason and extension period in writing.
If you have an account with Digital Field Ops, Digital Field Ops will deliver its written response to that account. If you do not have an account with Digital Field Ops, Digital Field Ops will deliver its written response electronically.
Any disclosures Digital Field Ops provides will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response Digital Field Ops provides will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, Digital Field Ops will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.
Digital Field Ops does not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If Digital Field Ops determines that the request warrants a fee, Digital Field Ops will tell you why it made that decision and provide you with a cost estimate before completing your request.
Other California Privacy Rights
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of Digital Field Ops’ website that are California residents to request certain information regarding Digital Field Ops’ disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to mailbox@digitalfieldops.net.
Updating This Statement
Digital Field Ops may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.
Other Websites
Digital Field Ops Media contains links to other websites and embedded links to other content on the Internet, such as tweets and YouTube videos. Digital Field Operations, LLC is not responsible for the contents of those third-party websites or responsible for the privacy policies or practices of any third party.
Contact Digital Field Ops
If you have any questions, complaints, or requests concerning your data, this privacy policy, or Digital Field Ops’ treatment of your personal information, please email mailbox@digitalfieldops.net.
Updated March 28, 2025